Frequently asked questions
Not sure about something? Here are the answers we give most often.
Are your estimates free?
Yes. Send us photos or details by WhatsApp, call us, or fill out the form and we'll send a free, itemized quote.
What areas do you serve?
We're based in Lexington, KY and serve Central Kentucky, Louisville, Cincinnati, Indianapolis and surrounding areas. We also travel for multi-site commercial projects.
Do you work with homes or only businesses?
Both. We do commercial projects like gyms, gas stations and offices, and residential jobs like cameras, WiFi and TV mounting.
Are you licensed and insured?
Yes. We carry liability insurance, our technicians are certified, and we hold API credentials for gas station work.
Do you speak Spanish?
Yes! Hablamos español. Our team is bilingual from quote to handoff.
How long does an installation take?
Most residential jobs take a few hours to one day. Commercial projects depend on size — we give you a clear timeline with your quote.
Can I see my cameras from my phone?
Yes. We set up remote viewing on your phone and show you how to use it before we leave.
Do you work with general contractors?
Yes. We coordinate with GCs, property managers and IT teams on new builds, remodels and multi-site rollouts.
How do I pay?
We send a professional invoice. Payment terms are included with your quote.
Still have questions? Call or WhatsApp us at (859) 474-5911